VAT Relief for Disabled Customers
Important information about VAT relief and exemptions
Our Pricing Structure
All prices displayed on our website are exclusive of VAT. VAT is automatically added during the checkout process at the standard rate unless you qualify for an exemption.
Qualify for VAT exemption? Complete our simple form during checkout to have VAT removed from this order and all future orders.
Who Qualifies for VAT Exemption?
You may qualify for VAT exemption if you are:
- A disabled person purchasing goods for your personal use
- A charity purchasing goods for disabled people
- An organization providing care or medical treatment to disabled people
The exemption applies to goods that are specifically designed for disabled people or that can relieve or treat a disability.
How to Apply for VAT Exemption
Add items to your cart
Shop normally and add your desired items to the shopping cart. VAT will initially be included in the total.
Complete the exemption form
In your cart, look for the VAT exemption form. Fill out the required information to declare your eligibility for VAT relief.
VAT automatically removed
Once submitted, VAT will be removed from your current order and automatically excluded from all future orders on your account.
Important Information
By claiming VAT exemption, you are declaring that:
- You meet the eligibility criteria for VAT relief
- The goods are for personal use or for the benefit of disabled people
- You understand that false declarations may result in penalties
Please note: VAT exemption is a legal declaration. You must ensure you meet the eligibility criteria before claiming exemption. If you have any questions about your eligibility, please contact us before placing your order.