UK Bus & Train Accessibility Guide
Complete guide for wheelchair and mobility scooter users on UK public transport. Find specifications, requirements, and accessibility features for buses, trains and underground services.
Bus Transportation Guidelines (UK)
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Manual Wheelchairs
All manual wheelchairs are welcome on UK buses with designated wheelchair spaces
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Electric Wheelchairs
Power wheelchairs up to 70cm wide and 120cm long are permitted on most bus services
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Mobility Scooters
Class 2 scooters only - must not exceed 4mph and fit within designated space dimensions
Important Note
Class 3 mobility scooters (road scooters) are not permitted on buses. Only Class 2 pavement scooters are allowed.
Train & Underground Access
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National Rail
All trains have designated wheelchair spaces - advance booking recommended for assistance
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London Underground
Step-free access available at 280+ stations - check TfL website for station accessibility
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Passenger Assist
Free assistance service - book 24 hours in advance for boarding help and ramp deployment
UK Size & Weight Specifications
Maximum Dimensions (Bus)
70cm wide × 120cm long
Weight Limit (Bus)
300kg combined (device + user)
Train Dimensions
70cm wide × 120cm long × 200cm high
Scooter Speed Limit
6.4 km/h (4 mph) maximum
Turning Circle
Must navigate 80cm doorways
Battery Type
Sealed, non-spillable batteries required
Regional Transport Operators
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Transport for London (TfL)
All buses wheelchair accessible - use Citymapper or TfL Go app for step-free journey planning
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First Group
Operates across England, Scotland and Wales - all new buses meet accessibility standards
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Stagecoach
UK-wide operator with commitment to 100% low-floor accessible fleet
Additional Information
For journey planning assistance, contact National Rail Enquiries on 03457 48 49 50 or use the Passenger Assist app. TfL customers can call 0343 222 1234 for accessibility support.