Mobility Station · VAT relief
Pay the right price.
If you have a qualifying disability or chronic condition, eligible mobility products can be supplied without 20% VAT.
Shop mobility productsWho qualifies?
Long-term illness or disability.
Eligible disabled and chronically sick people can buy certain goods and services without paying VAT.
Unsure? Contact us.
How it works
Three simple steps.
Select VAT relief
At checkout, choose the VAT relief option.
Complete the declaration
Confirm the qualifying condition and HMRC declaration.
Pay the VAT-free price
Eligible VAT is removed from the order total.
The declaration
“I declare that I am chronically sick or have a disabling condition and that the goods I am purchasing are being supplied to me for my domestic or personal use. I claim relief from Value Added Tax under the Value Added Tax Act 1994, Group 12, Schedule 8.”
Required by HMRC. We retain a copy of VAT relief declarations.
Important
A false declaration to claim VAT relief is a criminal offence. VAT relief is only for customers who genuinely meet the qualifying rules.
Common questions
VAT relief FAQs
What products qualify for VAT relief?
Products designed to assist with a disability or chronic condition qualify, including mobility scooters, powered and manual wheelchairs, vehicle adaptations, and related accessories. Batteries and chargers qualify when collected and fitted at our workshop.
Do I need proof of my disability?
No. You do not need to provide medical evidence at purchase. You sign a declaration confirming you have a qualifying condition. HMRC may request evidence later.
Can I claim VAT relief on behalf of someone else?
Yes. If you are purchasing for a disabled person, the product can still qualify as long as it is for their personal use.
What happens if I'm not eligible?
If you do not have a qualifying condition, VAT is charged at the standard rate of 20%. Falsely claiming VAT relief is a criminal offence.
How does it work at checkout?
Tick the VAT exemption box, select the nature of your disability or chronic condition, and confirm the digital declaration. VAT is then removed from your order total.
I'm elderly but don't have a disability — do I qualify?
No. Being elderly alone does not qualify. You must have a qualifying disability or chronic condition. Age-related conditions that are disabling may qualify.
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