Flex monthly hire · 3+ months
Use it monthly. We look after it.
Longer-term scooter and wheelchair hire with servicing, batteries and breakdown support included.
Only need it for under a month? See short-term hire.
Included with Flex
Support built in.
Annual servicing and care
Replacement batteries when worn
Breakdown repairs
Loan machine if needed
Change model after 3 months
Payments
How Flex payment works.
01
Pay today
First month + £99.00 set-up for delivery, setup and handover.
02
Then monthly
Pay one month in advance while you continue to use the equipment.
03
Cancel after 3 months
After the initial three months, tell us when you no longer need it.
Flex monthly prices
Prices before VAT. Pay one month at a time.
| What you need | User weight | Each month |
|---|---|---|
 | up to 18 st | £39.00/ month |
 | up to 18 st | £45.00/ month |
 | up to 35 st | £75.00/ month |
 | up to 21 st | £145.00/ month |
 | up to 24 st | £165.00/ month |
 | up to 21 st | £125.00/ month |
 | up to 19 st | £105.00/ month |
 | up to 21 st | £140.00/ month |
 | up to 30 st | £149.00/ month |
Prices shown are before VAT. Many disabled customers pay no VAT — tick the box when you book if it applies to you.
Today you pay the first month plus a one-off £99.00 set-up (delivery and handover). There is no separate short-term damage deposit on Flex.
Flex hire questions
How long is Flex hire?
At least 3 months. After that it rolls on month by month. No tie-in — cancel when you are ready if you no longer need it.
What do I pay today?
Your first month, plus a one-off £99 set-up fee. The set-up fee covers delivery, set-up and showing you how to use it. Then you pay each month in advance.
Is there a separate damage deposit?
No. Your first month is held as a rolling deposit (you are always a month ahead). At the end we return it, less any damage beyond fair wear and tear.
What is included?
Servicing, battery replacement when needed, breakdown repairs, and a loan machine if yours needs time in the workshop. No repair bills for fair wear and tear.
What if I decide to buy one?
We put your most recent month towards buying any new scooter or wheelchair from us.
Can I book and pay online?
Yes. Fill in the form, pay by card, and we arrange delivery or free collection from our branch. You do not need to chase a quote for a normal booking.
Is hire VAT free?
Often yes. If the scooter or wheelchair is for a disabled person’s own use, tick the VAT relief box when you book and you pay the price shown with no VAT. Otherwise VAT is 20%.
What do I need?
Photo ID, proof of address, and a dry place to store and charge the machine. You pay by card when you book.
Do you deliver to hotels and hospitals?
Yes — put the address in when you book. We deliver locally for £45 (within 15 miles). Further away (up to about 40 miles) is £95.
Can I hire on Motability?
No. Motability is a different scheme. Hire is for short needs, or for people who cannot use Motability.
Secure online booking
Book Flex hire.
Pay the first month and set-up online. We deliver, set up and show you how to use the machine.
Prefer to talk? Call 0800 772 3870. · Hire terms
Book and pay online
Choose your equipment, pay the first month and set-up by card, and we will deliver and show you how to use it.
Flex monthly hire
Secure card payment via DNA Payments. Prefer to talk it through? .
Want us to call first?
Send a short message if you’d rather speak before paying.