Flex monthly hire
Hire month by month — we look after it
Ideal if you need a scooter or wheelchair for longer than a few weeks. Servicing, batteries and breakdown cover are included.
Only need it for under a month? See short-term hire.
What you get with Flex
- Annual servicing and day-to-day care
- New batteries when the old ones wear out
- Breakdown repairs — and a loan machine if needed
- No repair bills for fair wear and tear
- Change to a different model after 3 months if you need to
How Flex payment works
- 1
Pay today
First month + £99.00 set-up. The set-up covers delivery, set-up and a clear handover.
- 2
Then pay each month
Always one month in advance. Your first month is held as a rolling deposit.
- 3
Cancel when you are ready
No tie-in after the first 3 months. Just tell us when you no longer need it — no long notice period.
Flex monthly prices
Prices before VAT. Pay one month at a time.
| What you need | User weight | Each month |
|---|---|---|
 | up to 18 st | £39.00/ month |
 | up to 18 st | £45.00/ month |
 | up to 35 st | £75.00/ month |
 | up to 21 st | £145.00/ month |
 | up to 24 st | £165.00/ month |
 | up to 21 st | £125.00/ month |
 | up to 19 st | £105.00/ month |
 | up to 21 st | £119.00/ month |
 | up to 30 st | £149.00/ month |
Prices shown are before VAT. Many disabled customers pay no VAT — tick the box when you book if it applies to you.
Today you pay the first month plus a one-off £99.00 set-up (delivery and handover). There is no separate short-term damage deposit on Flex.
Flex hire questions
How long is Flex hire?
At least 3 months. After that it rolls on month by month. No tie-in — cancel when you are ready if you no longer need it.
What do I pay today?
Your first month, plus a one-off £99 set-up fee. The set-up fee covers delivery, set-up and showing you how to use it. Then you pay each month in advance.
Is there a separate damage deposit?
No. Your first month is held as a rolling deposit (you are always a month ahead). At the end we return it, less any damage beyond fair wear and tear.
What is included?
Servicing, battery replacement when needed, breakdown repairs, and a loan machine if yours needs time in the workshop. No repair bills for fair wear and tear.
What if I decide to buy one?
We put your most recent month towards buying any new scooter or wheelchair from us.
Can I book and pay online?
Yes. Fill in the form, pay by card, and we arrange delivery or free collection from our branch. You do not need to chase a quote for a normal booking.
Is hire VAT free?
Often yes. If the scooter or wheelchair is for a disabled person’s own use, tick the VAT relief box when you book and you pay the price shown with no VAT. Otherwise VAT is 20%.
What do I need?
Photo ID, proof of address, and a dry place to store and charge the machine. You pay by card when you book.
Do you deliver to hotels and hospitals?
Yes — put the address in when you book. We deliver locally for £45 (within 15 miles). Further away (up to about 40 miles) is £95.
Can I hire on Motability?
No. Motability is a different scheme. Hire is for short needs, or for people who cannot use Motability.
Book Flex hire
Pay your first month and set-up online. We deliver, set up, and show you how to use the machine.
Prefer to talk first? Call 0800 772 3870.
Book and pay online
Choose your equipment, pay the first month and set-up by card, and we will deliver and show you how to use it.
Flex monthly hire
Secure card payment via DNA Payments. Prefer to talk it through? .
Want us to call you first?
Send a short message if you would rather talk before paying.